The 999 call comes in at 3.11pm. The woman on the end of the line says she's ringing from a Job Centre in Manchester. "We ...

A police call handler has been given a final written warning after a man phoned 999 then killed three family members. Bartlomiej Kuczynski warned he "had a knife and had lost the plot" before his body ...

Metal music fans heading to the mosh pits of Download festival this weekend are being urged to put their wearable technology into airplane mode to avoid making accidental 999 calls. Over a routine ...