McDonald's has informed franchisees that it is ending an artificial intelligence drive-thru order taking program, a report says. In a message obtained by Restaurant Business magazine, McDonald’s USA ...

Quail Digital and Audivi have formed a global partnership to deliver a Voice AI hardware platform which has been hailed as ...

Closinglock has acquired a payoff retrieval solution from Viking Sasquatch, adding automated and insured payoff ordering to its platform for secure digital payments and wire fraud prevention in real ...

When it comes to ordering across fresh departments, food retailers are challenged with a significant knowledge gap between an experienced store associate and a new or recently transferred-in store ...

McDonald's will stop using artificial intelligence to take drive-thru orders by the end of July to figure out a "future voice ordering solution by the end of the year," according to multiple reports.

(CNN) — McDonald’s is pulling the plug on an AI-powered voice-automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, causing a hiccup in the rapid ...

You remember when McDonald’s MCD workers went on strike looking for more money and benefits. At that time, I warned the next step would be the company would turn to AI and avoid this problem in the ...

Having committed to rolling out automated voice ordering in drive-thru lanes at its corporate-owned restaurants, Checkers Drive-in Restaurants Inc. expects the new technology will improve order ...

CHICAGO - McDonald’s is testing out voice-ordering technology at drive-thrus in Chicago as restaurants across the country look to automation to reduce labor costs. McDonald’s is piloting the automated ...

McDonald’s is testing out voice-ordering technology at drive-thrus in Chicago as restaurants across the country look to automation to reduce labor costs. McDonald’s is piloting the automated tech at ...