The Centers for Medicare & Medicaid Services (CMS) has notified Medicare Advantage organizations of a new system for managing and tracking provider complaints.

The Centers for Medicare & Medicaid Services said Friday it plans to remove reporting about unsubstantiated complaints from Nursing Home Care Compare next month. The agency informed skilled nursing ...

The HHS Office of Inspector General has reviewed the effectiveness and activity of CMS’ fraud hotline, suggesting the agency issue written guidance for processing hotline complaints and upgrade its ...

An official from the Centers for Medicare and Medicaid Services said the organization would perform an “audit audit” to investigate claims about the increasing number of audits, according to a ...

The Centers for Medicaid and Medicare Services this week released a report on complaints and enforcement efforts concerning the Public Health Service Act, which includes the No Surprises Act. As of ...

Mehmet Oz appears before the Senate Finance Committee on March 14 for his nomination hearing to lead the Centers for Medicare & Medicaid Services. Credit: Eric Harkleroad / KFF Health News photo ...

The projected number of standard nursing home surveys that would be completed in a year would fall about 12% under a Trump budget request that instead emphasizes complaint surveys. One byproduct of ...

Did you know that Medicare has an ombudsman to help you resolve complaints you may have about your healthcare? Congress created the job of Medicare Beneficiary Ombudsman to assist people with Medicare ...

Medicaid managed care plans and the Children’s Health Insurance Program (CHIP) will be subject to new wait time standards and quality ratings requirements, the Centers for Medicare & Medicaid Services ...

Along with the occasional aches and pains, growing older can bring surprise setbacks and serious diseases. Longtime relationships with doctors people trust often make even bad news more tolerable.