In the age of e-commerce and higher customer expectations, billing for goods and services is going through an ongoing transformation. In my experience as CEO of a company that offers billing solutions ...

INDIANAPOLIS — Robert Dunn just wants to pay his bills. "I want to know what I owe and pay it on time," Dunn said. His problems began in March, when AES Indiana pulled $366 from his bank account ...

Billing and subscriptions might seem like a mundane topic, so my guess is most of you reading this article came for Netflix and tacos. Stick around, they’re coming. Like me, many of you haven't ...

The city’s launch of its new utility billing system ― designed to give customers an improved experience and more payment options ― hasn't been a hit with some customers. “Does anyone else out there ...

WALTHAM, Mass.--(BUSINESS WIRE)--Netcracker Technology announced today that Advanced Info Service (AIS), the largest mobile operator in Thailand, will consolidate its billing systems for all customers ...

The 13-member project team that oversaw the launch of Central Maine Power’s new billing system consisted of a mix of IT, customer service and regulatory managers from Iberdrola, Avangrid and CMP. CMP ...