If boards of directors and leaders truly want to “measure what matters,” how about expanding the definition of KPIs?

Successful companies are continually monitoring and measuring their performance. This does not mean that they micromanage their employees, but rather they identify Key Performance Indicators (KPIs) ...

I’ve got a pet peeve about the terms metrics and KPIs (key performance indicators). Too many people use those terms interchangeably, and while it may seem like a small thing, it drives me a little ...

Manufacturing is experiencing a surge in digital transformation, yet nearly 70% of firms are unable to move past the pilot stage (LNS Research). Often this is due to a lack of balance between ...

The measure of a successful business is results. Did you and your team meet your established goals, such as financial stability, market expansion, customer satisfaction or employee retention? When ...