“Help — our water heater is leaking and we need an estimate for a new one.” In addition, a few questions during the phone call revealed they would be interested in pricing for a new furnace and ...

The 1980s brought forth the first condensing gas-fired appliances we dealt with: 92% efficiency furnaces. Those first-generation condensing furnaces had more than their share of glitches, which gave ...

Q: My furnace is in my attic, and I recently had insulation blown in. Ever since, the air-combustion vent on my furnace is sweating and causes the ceiling to get wet. How do I stop the condensation?

I'm going to guess that you have a newer furnace. If that's true, you're probably getting condensation in the flue. Older furnaces didn't have that issue. The hot flue gas they produced literally shot ...

High-efficiency furnaces designed to save energy and money can lead to frozen pipes and expensive repairs when installed in mobile homes, a plumber says. Go Public has seen frozen pipes and sewer back ...

Q Every year when it starts to get colder, we get this strong smell in the house like a sewer problem. Before we can find out where it's coming from, the smell goes away. It never happens in the ...