Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

Forty-six eligible studies were included in the analysis with 67,826 patients. HealthDay News — Poor communication is a major contributor to patient safety incidents, according to a review published ...

While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...

New “State of Business Communication” report illuminates what’s getting in the way of collaboration, productivity, and growth in the hybrid work era Effective communication with teams, customers, and ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester Patients’ lives are being put at risk by poor communication from healthcare professionals ...