Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

Streamlining Telephony Integration with Seamless Microsoft Operator Connect Configuration for Enhanced Business EfficiencySALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, QC, LONDON, March 11, 2026 (GLOBE ...

Microsoft is investigating a new Microsoft 365 outage affecting multiple services across North America, including the company's Teams collaboration platform. Since the incident started over two hours ...

Microsoft is unifying M365, Outlook and Teams apps management. However, the company has confirmed that the development is now on hold and has provided details about its progress. Back in April of 2024 ...

Millions of Microsoft users encountered major disruptions as Outlook, Teams, Microsoft 365, and additional services experienced widespread outages. The issues reportedly began around 11:37 a.m. PT and ...

DULUTH, Ga., Dec. 18, 2025 /PRNewswire/ -- SIS, LLC, a leading provider of construction-focused ERP solutions, today announced the successful go-live of Microsoft Dynamics 365 with SIS Construct 365 ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...