Business Wire

ServiceNow Advances Autonomous, Responsible AI on the Now Platform With New GenAI and Governance Innovations

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced new generative AI (GenAI) and governance innovations to advance autonomous, ...
SiliconANGLE

ServiceNow expands its generative AI toolbox with case summarization and text-to-code

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...
Diginomica

ServiceNow CEO says process optimization is the “single biggest generative AI use case in the world today”

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...
Business Wire

ServiceNow Furthers Generative AI Leadership With New Capabilities in the Washington, D.C. Platform Release

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today furthered its generative AI (GenAI) leadership with ...
Online Recruitment

ServiceNow launches Now Assist for ITSM, CSM, HRSD, and Creator to embed generative AI across all workflows on the Now Platform

ServiceNow, the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the Now Assist family of solutions. “Organisations are ...
Computerworld

ServiceNow embeds AI-powered customer-assist features throughout products

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...
Las Vegas Sun

ServiceNow launches the real-time data foundation that puts autonomous AI to work across the enterprise

Most enterprise AI fails not because the models are flawed, but because the data is fragmented across disconnected systems and ungoverned at the exact points where AI agents need to act, producing ...
CRN

ServiceNow Partner Summit, Xanadu Release: The Biggest AI News

'Those kinds of really significant productivity savings deliver material cost savings to the business,' Amy Lokey, ServiceNow CXO, tells CRN. Agentic artificial intelligence. Improvements to the Now ...
CRN

ServiceNow, Microsoft To Integrate Their Now Assist, Copilot GenAI Platforms

‘ServiceNow and Microsoft are integrating Now Assist and Copilot, bringing the power of two generative AI systems into one seamless experience. This has been made possible by merging the intelligence ...

ServiceNow just unveiled an AI workforce that can run your entire company: 'Enterprises need AI that senses, decides, and securely acts'

It's already doing it at Honeywell, Docusign and the city of Raleigh.
Diginomica

Energy prices might fluctuate wildly, but Centrica can handle sudden changes with the help of ServiceNow

Utilities company Centrica is exploring ServiceNow’s Now Assist generative AI tools to bridge the gap between business users and developers With fluctuating energy prices set to become the standard, ...
VentureBeat

ServiceNow introduces a library of enterprise AI agents you can customize to fit your workflow

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Enterprise workflow solutions provider ...