A custom help site will fill in the gaps when the general information in the native SharePoint help center falls short. Usable, always available custom help sites can help businesses achieve the ...

Microsoft SharePoint is a product that invades your company culture, in a good way. “In its most basic sense, SharePoint is an intranet, used primarily by companies to increase collaboration and ...

At my job, we recently tried to upgrade our help desk to HEAT based incident and change management system. We bought an out of box implementation from a third party and it proved to be a less than ...

Microsoft is known for documentation and support of their products. So it comes as no surprise that they have launched a new partner-delivered offering for Microsoft SharePoint. Called the SharePoint ...

Microsoft this week released a new "SharePoint Build to Build Update Playbook" for IT pros who update SharePoint Server installations. The playbook is an Excel-based best practices guide that was ...

Thinking about converting your classic SharePoint intranet to modern? Use these great recent resources to guide and inspire your planning. Based on the exciting changes that are rolling out for modern ...

I recently got a marketing job at a company that makes software supporting high availability/disaster recovery for Microsoft server products. My position entails traveling to trade shows and providing ...

Team collaboration in a mobile enterprise environment requires a solid set of tools. Here are five ways SharePoint can make that collaboration possible. For many enterprises, team collaboration is the ...

Microsoft has expanded its Software Assurance “deployment services” benefit to include SharePoint projects. If you’ve bought into the enterprise-level Software Assurance program you may have already ...