If you’re new to online reputation management, let’s start with a definition. In simplest terms, it’s the work of influencing and improving the digital content that consumers find when they look for ...

Nearly every detail you’d need to know about a business can be found online. From hours of operation to location, featured products and current promotions, information is just one click away. Along ...

A good reputation can help attract new clients to your advisory firm, as well as retain the ones you have. A 2025 Wealthtender study of households earning more than $100,000 found that 83% of ...

According to my company's research, 73% of patients today rely on online reviews when choosing a healthcare provider, which means managing your online reputation is essential for physicians' offices.

When was the last time you purchased a product or used a service provider without checking online reviews? It should come as no surprise that most consumers—74 percent, according to a Consumer Reports ...

Research shows that 86% of consumers read reviews for local businesses (including 95% of people aged 18-34). 84 percent trust online reviews as much as a personal recommendation and 68 percent form an ...

In March, brand management firm Reputation released its 2022 rankings of the top 15 health systems with the best patient reviews among the 25 largest U.S. systems by 2021 revenue. Becker’s reached out ...

(Ad) The recent pandemic had many of us spending much more time close to home, and we often got to know our neighborhood businesses better. Supporting local businesses like the pizza shop down the ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Darius Fisher Gone are ...