CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

The mismatch causes problems when CRMs are deployed for government initiatives. CRMs are built to support a linear sales ...

Primark was reluctant to dip its toes into Click & Collect, but that's turned out to be a success! Can it avoid the same ...

India's startup dream faces a reality check as many ventures falter. The article presents nine crucial questions to evaluate ...

Visible transparency builds trust and turns personalization from something done to the guest into something done for them.

The statutory board is weaving generative AI into daily operations to boost efficiency and service quality, while ensuring ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help ...

It's time to stop treating lead flow as the foundation of producer success and start investing in an ecosystem that lets ...

But if the budget is limited, needs are typical, and time is critical, then a ready-made LMS will be a smart starting option.

Ice dams, Roof Leaks and Frozen pipes Join Michael Divjak, B.Comm, FCIP, CRM, DKI Miller Business Development Manager, in this one-hour seminar we will identify the basic structural construction of a ...

Stan Gregor, the CEO of Summit Financial, discusses his attempt to right the wrongs of past tech stacks with a full plate of ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...