Discover how user journey analysis helps identify pain points, optimize experiences, and improve conversion rates by mapping user behavior across all touchpoints.

Gaining customer trust has long been cherished among executive teams as a way to build brand value. Traditional metrics have been central for managing customer trust. But digital media and associated ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for ...

Cro Metrics, a digital marketing agency specializing in digital consumer journey optimization, released its top predictions for AI and marketing in 2026. Drawing on thousands of tests and deep ...

Alteryx, Inc., a leading AI and data analytics company, today announced the appointment of Bill Tabbit-Humphrey to Chief ...

Brillion today announced the launch of Customer Engagement Suite (CES) 2.0, a unified platform that brings together residential engagement, commercial and industrial analytics, customer education, and ...

The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

Organizations in today’s digital economy are constantly facing unprecedented pressure to innovate, accelerate decision-making ...

It’s hard to believe, but it wasn’t that long ago when retailers relied on very different ways to create awareness for their potential customers. Remember flyers in the Sunday paper? Catalogs mailed ...

Mercedes-Benz India and Zoho have launched SKYLine, a bespoke dealer management system offering an integrated customer ...