Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer ...

The top executive at Walgreens lamented the loss of sales from putting items like toothpaste behind lock and key to crack ...

Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

Walgreens closed 70 in its fiscal first quarter and plans to shutter around 500 this year. The company runs about 8,500 ...

In an earnings call, executive Tim Wentworth conceded that locking products up might not be the best move for boosting sales.

The pharmacy chain's CEO Tim Wentworth said in Walgreens Boots Alliance's first-quarter earnings call Tuesday that "When you lock things up … you don't sell as many of them. We've kind of proven ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.