Boo for Tesla for claiming they were only expecting about 10 people in line. They should have had a company representative present by 6am to do what the helpful customer did for them. I called corporate Tesla to relay the situation and the CEO's secretary hung up. By 9am when Tesla began taking orders there were well over 200 people.

I highly recommend this dealership if you're considering a Tesla. Their professionalism, knowledge, and genuine enthusiasm made my first EV purchase a smooth and enjoyable experience. Thanks to the Santana Row team, I'm now a proud Tesla owner!

Tesla's order-delivery process is pretty much self-served, and I wouldn't have to deal with any of the sales personnel. But Tesla really needs to train them before letting them represent the company. One can easily lose faith in the company if once dealt with an unprofessional rep. Helpful 4. Helpful 5. Thanks 1. Thanks 2. Love this 0.

TESLA, 4180 El Camino Real, Palo Alto, CA 94306, 63 Photos, Mon - 8:00 am - 6:00 pm, Tue - 8:00 am - 6:00 pm, Wed - 8:00 am - 6:00 pm, Thu - 8:00 am - 6:00 pm, Fri - 8:00 am - 6:00 pm, Sat - 8:00 am - 6:00 pm, Sun - 10:00 am - 6:00 pm

The staff were fantastic, making the entire process seamless and enjoyable. Owning a Tesla isn't just about the car but about the journey, and this place has been a part of mine since the beginning. Highly recommended! Sharing my referral link for when you order your Tesla. You'll get up to $2,000 off the purchase of a Tesla product.